Get in Touch With Us
Got a question about a free spins no deposit offer, spotted something out of date on one of our reviews, or just want to tell us what you think? This page covers how to reach the team behind debbieleskoforcongress.com and what you can expect once you do.
How to Send Us a Message
Email is the best way to contact us. Write to [email protected] and a member of our team will read it — we do not rely on automated replies to stand in for a proper response. Tell us briefly what your message is about (a bonus term you want clarified, a correction, general feedback) so we can get back to you with something useful rather than a generic reply.
We aim to respond within two working days. During busier periods, particularly around new casino launches or bonus updates, it can take a little longer, and we appreciate the patience.
What We Can Help With
- Bonus and free spins queries — If a wagering requirement, expiry date, or maximum withdrawal cap on an offer we've written up needs clearing up, ask us. We can point you to what we know, though the casino's own terms and support team always have the final word on any offer.
- Corrections — Casino offers, licensing details and payment options change often. If you notice something on the site that looks outdated or inaccurate, flag it and we will look into it.
- Site and content feedback — Thoughts on how we compare casinos, which criteria matter most to you, or topics you'd like us to cover in more depth are all welcome.
- Responsible gambling concerns — If you or someone close to you is struggling with gambling, mention it in your message and we will point you toward relevant support services. We can also outline how deposit limits, time-outs and self-exclusion tools generally work.
- General enquiries — Anything else about how online casinos work, how licensing and eligibility apply in the US, or how a specific payment method functions is fair game.
What We Can't Help With
We're an independent comparison and information resource, not a casino operator. That means we can't process deposits or withdrawals, access anyone's player account, resolve a dispute with a specific casino, or issue refunds. For account-specific issues — a stuck withdrawal, a bonus that didn't apply correctly, or identity verification questions — the casino's own customer support team is the right first stop, since they hold the account details and transaction history we don't have access to.
Before You Write In About a Casino Offer
A few checks can save time on both sides:
- Read the bonus terms on the casino's own site first — wagering requirements, game restrictions and expiry dates are usually listed there in full.
- Confirm you meet the eligibility requirements: the minimum gambling age (typically 21, though this can vary by state and activity type), and that you are physically located within a state where the casino is licensed to operate.
- Check the casino holds a valid licence relevant to your state, since licensing is what brings regulatory oversight and consumer protection into play.
- Have your account or transaction reference ready if your question relates to a specific deposit, withdrawal or bonus credit — it makes it much easier for us, or the casino's own support desk, to look into it properly.
Looking for a Specific Casino Review Instead?
If your question is really about which casino to choose rather than about contacting us, our rankings and offer breakdowns are the quicker route — they cover licensing, banking methods, bonus terms and game selection for each site we list. Readers outside the US, or looking at options beyond the mainstream regulated market, may also find our page on trusted non GamStop casinos in the UK useful for comparison, though note that page addresses a different market with its own rules.
Our Approach to Accuracy
Casino offers, bonus terms and licensing details shift regularly, and we rely partly on reader input to catch anything we've missed. If something we've published turns out to be wrong, outdated, or has caused confusion, we want to hear about it directly rather than through a review left elsewhere. Every message is read by a person, and every correction we make is based on verified information — we don't guess and we don't leave errors unaddressed once they're flagged.
Thank you for taking the time to reach out. Whether it's a quick question or detailed feedback, we read it all and will get back to you.